My UX methods are tailor-made for sustainable and successful solutions.

 

Measure User Experience

The success of user experience can be measured with scientific, tested and standardized questionnaires. Depending on the use case, short or extensive questionnaires can be used, for example. The data obtained can then be evaluated in a metric.

User Research

User interviews, questionnaires or usability tests are methods to find out what users think. In this way, either existing solutions can be evaluated or problems can be identified. The focus here is on finding out how people currently proceed in order to develop tailored solutions.

Usability evaluation

Evaluating a solution against 10 heuristics (rules of thumb) provides quick results and shows where the greatest potential for improvement lies.

UX Workshop

A workshop can be used to raise awareness of the topic of user experience and to jointly find new solutions to problems.

Persona

Personas usually make rather abstract target groups tangible. It usually consists of a profile, a short description, challenges, wishes or goals. In the team, it ensures a uniform understanding for whom a solution is to be developed.

User Journey Map

A user journey map is an information graphic that shows which steps a user goes through to solve a task or reach a goal. It also highlights the area before or after an interaction with a solution.

Information architecture

The arrangement of data in digital products or solutions is made visible by an information architecture. A navigation architecture can additionally ensure that important information is found intuitively.

Wireframes

Information wireframes or low fidelity prototypes are basic frameworks in which content and features are outlined. The reduced design focuses on the essentials. In this way, operating concepts can be validated with little time expenditure. architecture

Prototyping

High fidelity prototypes contain all information (texts, colors, fonts, icons …) that will be implemented later in the development. Solutions can be tested with interactive prototypes (click dummies) in usability sessions with users before they go into development.

Design-System

To ensure a consistent user experience for users, it helps to establish a design system. In a design system, components, patterns, but also special features of the brand are recorded. Resources are saved in the long term and development costs are reduced.

UX Writing

All text that helps users complete their tasks and contributes to a positive user experience is part of UX writing. Consistent use of defined terms also ensures clarity.

Design QA

All text that helps users complete their tasks and contributes to a positive user experience is part of UX writing. Consistent use of defined terms also ensures clarity.

Barrierefreiheit

Accessible operating concepts support people with disabilities and make systems easier to understand. Designing a system with low barriers also improves usability for users.